Published on April 7, 2017 by Amazon Web Services

Watch Tom Weiland, VP of Worldwide Customer Service for Amazon, announce the launch of Amazon Connect, at the Enterprise Connect 2017 keynote. Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost. Hear how Brian Pearson, CTO of GE Appliances, has been implementing Amazon Connect to simplify and personalize the consumer experience. Learn more about Amazon Connect here –

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1 Comment on "Enterprise Connect 2017 | Tom Weiland of AWS Announces Amazon Connect"

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Helmut Jolly
Helmut Jolly
1 year 2 months ago

This is a direct threat to Cisco! Nice work Amazon! This is also good for Twilio, with their knowledge they can really power Amazon Connect! Perfect!