Published on May 18, 2017 by Google

When building a Conversation Action for the Google Assistant, consider that so-called “error events”” don’t have to be treated as edge cases. Instead, these can become opportunities to forge meaningful exchanges that leverage users’ mental models of how everyday conversations unfold. This talk will frame a new way of approaching fallback and repair, in which so-called errors become organic turns in the dialog. We will provide design tips for your action logic to allow the conversation to move forward naturally.

See all the talks from Google I/O ’17 here: goo.gl/D0D4VE
Watch more Android talks at I/O ’17 here: goo.gl/c0LWYl
Watch more Chrome talks at I/O ’17 here: goo.gl/Q1bFGY
Watch more Firebase talks at I/O ’17 here: goo.gl/pmO4Dr

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7 Comments on "In Conversation, There Are No Errors (Google I/O ’17)"

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Representative Alpha
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Representative Alpha
2 months 3 days ago

The language appears to be… Go?

Representative Alpha
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Representative Alpha
2 months 3 days ago
I do and see a lot of presentations. This presentation has what I call the Tweedle Dee and Tweedle Dum effect. It happens usually when a project manager could not resolve the office politics to select one person to lead the presentation. Both presenters are trying to tell the same story, they are trying to share one brain. They both end up with half a brain. As a result, they both look retarded. On top of that, it's very stilted because there is a precise script they have to stick to. It's not the presenters' fault they sound stilted, it's… Read more »
Rozae Pareza
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Rozae Pareza
2 months 3 days ago

I think they wanted the presentation to be like a conversation, since they're talking about conversations. But I agree they tripped over each other a bit, which is ironic since the topic is conversation repair.

Representative Alpha
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Representative Alpha
2 months 3 days ago

Demo at 33:30, spiders on thing

NIKHIL VERMA
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NIKHIL VERMA
2 months 3 days ago

third

Tubby Labs
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Tubby Labs
2 months 3 days ago

Second

HowToTech
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HowToTech
2 months 3 days ago

first

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