This Edureka ” ServiceNow Ticketing Tool | Understanding Incident Management In ServiceNow ” video will help you to get started with ServiceNow Ticketing Tool. This video mostly focuses on ServiceNow IT Service Management and Incident Management in particular.
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How it Works?
1. This is a 3 Week Instructor led Online Course, which would include assignments & sufficient hands-on.
2. We have a 24×7 One-on-One LIVE Technical Support to help you with any problems you might face or any clarifications you may require during the course.
3. At the end of the training you will be working on a real-time project for which we will provide you a Grade and a Verifiable Certificate!
About the Course
Edureka’s ‘ServiceNow System Administration’ Training is designed for IT professionals and System Administrators who are new to the ServiceNow ecosystem. In this training, you will learn to implement various system administration functions, configure and perform fundamental administration tasks. You will:
· Perform core configuration tasks and understand User Interface (UI) policies, data policies, UI actions, business rules and client scripts
· Understanding basics of ServiceNow table structuring, its relationships and administration
· Learn administration of users and basics of application security
· Learn important concepts of Configuration management database (CMBD) in ServiceNow
· Import sets and update sets
· Create workflow activities and approvals
· Understand knowledge base and ServiceNow service catalog
· Configure alerts and notifications
· Generate reports
· Configure SLAs
· Learn how to customize and perform branding of instance
· Using the social features in ServiceNow
Who should go for this course?
This ServiceNow Admin training is designed for the IT professionals who want to pursue a career in Cloud Computing and become ServiceNow Administrator. This ServiceNow course is a best fit for:
· Professionals who are working or want to work in Cloud Computing platform
· Functional consultants who are looking to switch to ServiceNow
· Freshers who want to start their career in Cloud computing
Why learn ServiceNow?
ServiceNow System Administration Certification Training will make you an expert in the concepts related to Administration of ServiceNow. This course will help you to pass ServiceNow System Administration Certification Exam, and acts as a pre-requisite for Advanced ServiceNow Certifications.
For more information, please write back to us at firstname.lastname@example.org
Call us at US: 1844 230 6362(toll free) or India: +91-90660 20867